In the event the arrival time alterations with your get, you are able to allow us to know regardless of whether you want to to help keep the get, substitute for a distinct electric bike, or terminate the order completely.
If you have any even more questions about the buying and delivery method, Be at liberty to Call us by e-mail at [email protected]
In case your merchandise is on backorder and you settle for the backorder, We'll hold your payment till the bike ships. If you decide to cancel prior to a backorder comes which is processed for shipping and delivery, we is not going to demand a price.
Observe to international shoppers: That you are answerable for any and all responsibilities or taxes that may use. (see particulars down below)
If a returned merchandise receives destroyed during the transportation, it truly is the customer's accountability to file the claim With all the carrier. No refund is usually issued In such a case.
If you discover A further on line store which offers a lower cost then us within 2 days of your buy day be sure to allow us to know and We are going to Get in touch with the model to make certain they are not breaking the bare minimum advertised cost policy.
Unused, uninstalled, and resalable merchandise in new situation and in the original packaging might be returned for the refund in 30 days of the delivery date Until in any other case famous around the solution web page or down below*.
If you have any further more questions on the buying and website shipping system, feel free to Call us by email at [email protected]
As the buyer, it really is your accountability to learn that info before you get. You should contact your local customs Workplace for facts. To stay away from a delay in getting your order from customs, take into account the subsequent:
The moment your return is received and inspected, we will deliver you an e mail to notify you that We've received your returned merchandise. We will even notify you of your acceptance or rejection within your refund.
Therefore, we can not, and is not going to, supply tips about taxes with your nation. We report the quantity of the sale around the Customs sort. Please don't question us to claim lower than the actual buy amount. It truly is The shoppers responsibility to grasp the legality of the electrical bike ordered inside their state. Tend not to buy products which have been illegal to import into your place. Legal guidelines are distinctive in every single country and we simply cannot keep up with all of them. It can be your duty to check with the Customs office to check out Should your region permits the shipment of our electric powered bikes on your country.
Be sure to go through by this educational information so you can know how the procedure will work and what you'll want to hope to happen after you put your purchase with us.
In case your get is inventory and also your credit card is permitted by our fraud ensure Office, the bike ordered will ship in just one-2 company days from the date within your purchase.
It really is The shopper’s duty to return the item to the proper warehouse in new situation and in the initial packaging. For this reason, we strongly advise you attain a monitoring range for the returning product(s) and buy shipping and delivery insurance policy.